A.  1. We can bring you NEW business by opening your business up to individuals ordering online as well as lunchtime orders from our corporate clients.
2. In addition we provide a fully insured delivery business to help get your order to all those customers who just cant get off their desk for lunch or out of their out in the rain.
3. Our marketing efforts will help bring attention to your restaurant.

A.  Click HERE and fill in the details about your business. We will get in touch with you to get the ball rolling.

A.  Yes … Its true. Get in contact and we will explain the various services we can offer to help you GROW YOUR BUSINESS.

A.  We can send you orders via Email, SMS, or phone. Totally up to you.

A.  At the end of every day where there is an order we will send you an email giving you a summary of all all orders on the day. Our ends of day reports are fully customizable so just get in touch to find out more. Email us on MoreOrders@dine-in.com or phone 020 328 669 95 (020 EAT NOW 95).

A.  Delivery charges are based on the distance.

A.  Yes. Simply select this option on the "when and where tab" when you checkout.

A.  Unlike typical takeaway delivery services, Dine In focus on top quality restaurants that don’t typically have delivery services. Think of sit down places where the meal is generally delivered to you on nice plates and a dedicate table. We take pride in finding London’s best and finest restaurants and bringing the experience straight to your door. Along with our advanced tracking platform, you will receive top-notch food and know exactly when it will arrive. Fine Dining at home, We Deliver.

A.  We ask for your mobile and email during checkout for this reason. When our driver arrives he will contact you. If you can't speak to him, please at least text him back. Our drivers will wait up to 10 minutes before leaving on to the next order. If the driver has contacted you and you do not respond, you will still be charged for the meal and delivery charge.

A.  The order process consists of four simple steps:
1. Enter Your Post code - Please use the two parts of your post code.
2. Finding Your Restaurant – You can use our quick search box or filter your search by cuisine, highest rated or most liked restaurants. After that, select your restaurant and view the menu. Adding food to your order is quick and easy by scrolling through the menu categories. Add all the food you want in your order to your order basket.
3. Checking out – Pay for your order and include any additional requests (ie. Please include chopsticks). Choose a saved address for delivery or type in a new one.
4. Delivery Tracker - Get real time updates on the status of your order as it passes to the the kitchen and then the driver picks it up. We take pride in the speed of your delivery, so stay up-to-date on when your order is scheduled to arrive and the steps we take in order to get your meal quickly to your door.

A.  Dine In delivery staff are thoroughly trained drivers and are the middle-men between you and the restaurant. They accept the package from the restaurant, make sure it remains fresh and ready to eat in our advanced temperature control units and they bring the food to your door with a smile on their face. Speed and freshness is our number one objective. We do have a few restaurants that deliver themselves which is clearly indicated on each restaurant page as well as during the track your order page.

A.  If your food is cold, not made to order, missing items or a completely wrong dish please contact us as soon as possible and we will rectify the situation.

A.  This service is not currently available, however we hope to have it up and running soon! If you would like to provide any suggestions, please feel free to contact us for desired features.

A.  Once we receive your payment we then communicate the order to the selected restaurant. Most of the time this is done electronically however, sometimes restaurants are busy and they always need to check to see if all the ordered items are available. Due to this, there will be a lag time in between your order and order confirmation email. If something is not available or the order is taking longer than usual, we will give you a phone call to confirm we have the order.

A.  In the event your food has failed to be delivered in a reasonable time, please contact us and we will make sure everything is resolved promptly.

A.  Our drivers are fully trained to maintain a pleasant and respectable transaction. If you have any problems or complaints about one of our drivers please let us know.

A.  Our drivers work hard to bring your food in a timely and friendly manner. Tips are not required, but if you feel the service was great, give them some love!

A.  Our range of delivery areas is rapidly expanding every day. If you would like us to consider expanding to your area, please contact us.

A.  Yes. Just place your desired food delivery time in the “when and where” tab during checkout.

A.  Minimum order sizes depend on the restaurant you are ordering from. Please refer to the restaurant information page for minimum order requirements.

A.  Registration allows you quick access to your saved delivery addresses, phone numbers and previous orders. Therefore, whenever you return to DineIn.co.uk the order process will be quick and easy.

A.  Most restaurants elect to use the same pricing as the in-restaurant menu, although there may be exceptions.

A.  Due to security purposes we can only accept payment through credit and debit cards.

A.  No customer or payment information provided to DineIn.co.uk, will ever be stored on our site or given to any 3rd parties unless you give us permission when you register. When you place an order we store your basic details. We only do this to help speed up your ordering process the next time you use Dine In.
We will never share this information with any third party. We are registered with the Information Commissioner Office (Z2541052) and take your privacy very seriously, if you have questions please contact us. We take your privacy very seriously and maintain that our sites and servers are completely secure. Please refer to our privacy policy for more information.

A.  With all credit card processing systems, the credit card companies require a fee for every purchase through our website.

A.  For the security of our drivers and to prevent fraudulent transactions we cannot accept any payment options besides credit or debit cards.

A.  1. Full integration into your internal accounting systems
2. Customized online reports
3. Single billing – No more individual expense sheets from employees
4. A DineIn.co.uk dedicated account manager
5. Administration logins for you to control which employees can bill which clients and projects
6. Ability to setup customer client and project codes